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Marketing Advisory Council fuses IBM and partner efforts

By Sarah Kimmel
Monday, October 06, 2003

      In an effort to more closely align its marketing initiatives with its business partners, IBM has created the Business Partner Marketing Advisory Council.

      “Our goal is to address specific issues pertaining to IBM’s marketing projects and strategies, as well as to solicit feedback from partners and drive forward thinking. As IBM embarks on new endeavors, we can see how these projects will play into partners’ marketing and ensure that we are delivering the proper message,” says Alex Gogh, director of channel marketing for Americas, IBM, Jericho, NY.

      The 15 to 20 members of the Business Partner Marketing Advisory Council are hand-picked marketing executives from first- and second-tier IBM business partners. The roster includes companies such as Avnet, Key Information Systems, Optimus Solutions, SCS Inc., Sirius, and Support Net.

      “The Council members are representatives from a variety of types of business partners — from small to large, from traditional solution providers to distributors. We tried to get a good mix so that we can build a strong microcosm of the business partner community,” says Gogh.

      Launched this past June, the Council plans to meet quarterly. Its top priorities include efforts to align marketing initiatives and messages, test projects, and get feedback from partners on IBM strategies. Council discussions cover the full gamut of marketing disciplines, from specific programs — such as channel co-marketing — to advertising, as well as demand generation, market intelligence, and distribution channel management.

      “We make IBM wiser as to what the market needs. We have direct access to top-level IBM executives and the ability to sit down and discuss their strategies and goals. The better the relationship between IBM and its business partners, the better we all can address the needs of our customers. This will be the key to our success,” says Sandy Potter, Council member and vice president of business development for Optimus Solutions.

      While IBM has maintained open lines of communication with its business partners in the past, there are a few recent drivers for the birth of a formal Council, including the e-business On-Demand initiative and the need for a platform for the mutual sharing of information.

      “We felt it was important to have business partners in place to help develop the e-Business On-Demand strategy, and we recognize that the business partner community is a critical part of this initiative. As an extension of IBM, they will drive both the project and brand image,” says Gogh.

Council’s reach extends to iSeries

      Where does the iSeries stand in the Council’s plans? With iSeries vendors represented through several members of the committee, and the iSeries playing a key role in the e-Business On-Demand initiative, the Advisory Council’s efforts will also have a voice in iSeries marketing — both by IBM and its partners.

      “The iSeries is tightly aligned with the corporate strategy for e-Business On-Demand. Case in point is the Capacity On-Demand offerings for iSeries, WebSphere, and Linux in an iSeries partition. The iSeries also depends tremendously on the channel community. This committee will be mutually beneficial to the iSeries and the corporation as a whole,” says Gogh.

      What has IBM learned from the Council so far? “One thing our partners are telling us is that consistency in both our (IBM and business partner) programs and our marketing approaches are critical,” says Gogh.

      The Council has also received feedback from business partners that are eager to join forces and participate. For now, the Council will stick to its original 20 or so members, but it is not closed off to the idea of future growth.

      “We currently have a full slate of partners that we feel represent the community. However, I will leave it up to the Council to decide whether more people are added over time. Adding more people may exceed critical mass,” says Gogh.

      For more information on IBM’s business partner initiatives, see www.ibm.com/partnerworld.

Big Blue offers virtual hosting
services for iSeries

      IBM has announced virtual hosting services that allow iSeries shops to tap into virtual computing capacity on-demand via the Internet.

      An extension of the Virtual Linux on zSeries services IBM announced last year, Virtual server services provides iSeries, pSeries, and xSeries server capacity for customers that require additional resources. The virtual iSeries systems, hosted at the IBM Service Delivery Center in Boulder, CO, handle application workload and dispense resources as needed.

      Through Logical Partitioning, customers get a section of the virtual server. Customers’ applications are physically independent of one another and those of other IBM customers. Shops retain control of these applications, while IBM provides 24x7 monitoring and management services, routine maintenance, and enhancements as new technologies are announced.

      Customers are charged a one-time set up fee and monthly charges based on the amount of computing power and capacity that is used.

      For more information, see www-3.ibm.com/
services/e-business/hosting/mgdhosting/vss.html.

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